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NATIONAL - FMCSA PORTAL UPDATES -- ACTION REQUIRED

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Office of the CTO

FMCSA Portal Updates -- Action Required

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October 20, 2023

FMCSA Portal Users –

Please see the IMPORTANT UPDATE below for all non-DOT FMCSA Portal users.

If you have or use an FMCSA Portal account, you must act now to maintain access.

How you log on to the FMCSA Portal is changing to ensure enhanced security and compliance with the Federal Mandate for Multifactor Authentication.  DOT Users should refer to the internal email notifications for specific instructions.

 

What is changing?

You will access the FMCSA Portal through a Login.Gov account instead of using your current FMCSA Portal username and password. 

 

What actions do you need to take now?

To ensure you have continued access to the FMCSA Portal, you must set up a Login.gov account by Dec. 1, 2023. Please follow the attached step-by-step directions or refer to this link to establish your account.

 

Have questions or need help setting up your Login.gov account?

·         State and Local Enforcement Users should contact FMCSA by dialing 617-494-3003 (Option 1) or emailing fmctechsup@dot.gov

·         Carrier and Company users should dial 1-800-832-5660 or submit a question through https://www.fmcsa.dot.gov/registration/ask-fmcsa

What is Multifactor Authentication?

Multifactor Authentication (MFA) is a method to verify your identity requiring two or more pieces of evidence (factors). These factors can be something you know (like a password), something you have (like an access card) or something you are (like facial recognition or fingerprint).

 

Why is FMCSA implementing Multifactor Authentication?

The Federal Cybersecurity plan under White House Executive Order 14028, Improving the Nation’s Cybersecurity, and Office of Budget Memorandum M-22-09, Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (Federal Zero Trust Strategy) requires all Federal agencies to adopt secure MFA to enhance information security by Dec. 31, 2023.

 

 

 This email is being sent to all Federal and State Enforcement Users.